# Latest **URL:** https://group.3chat.ai/latest.md [Latest](https://group.3chat.ai/latest.md) · [Categories](https://group.3chat.ai/categories.md) · [Tags](https://group.3chat.ai/tags.md) --- ## [How to use Inbox AI for automatic translation](https://group.3chat.ai/t/how-to-use-inbox-ai-for-automatic-translation/79)
**Author:** [@pan.hanxiao](https://group.3chat.ai/u/pan.hanxiao)\ **Replies:** 0\ **Last updated:** [August 19, 2026, 9:21am UTC](https://group.3chat.ai/t/how-to-use-inbox-ai-for-automatic-translation/79 "2026-08-19T09:21:12Z")
This guide will help you enable AI Inbox Translation, set your personal language preferences, and understand the on-dema… --- ## [知識庫-在線網站 無法選擇按層級分段解析](https://group.3chat.ai/t/topic/73)
**Author:** [@Willy\_eSIM](https://group.3chat.ai/u/Willy_eSIM)\ **Replies:** 2\ **Last updated:** [May 7, 2026, 9:07am UTC](https://group.3chat.ai/t/topic/73 "2026-05-07T09:07:50Z")
選擇按層級分段解析，且設置第三段，html 寫法也是H3 但會顯示無切片，只能手動設置用分段符號的方式 --- ## [AI沒有引用知識庫內容，自行生成錯誤回覆怎麼辦](https://group.3chat.ai/t/ai/69)
**Author:** [@Willy\_eSIM](https://group.3chat.ai/u/Willy_eSIM)\ **Replies:** 3\ **Last updated:** [May 6, 2026, 5:45am UTC](https://group.3chat.ai/t/ai/69 "2026-05-06T05:45:44Z")
知識庫『FAQ\_EXPORT\_方案 0423.txt』有匯入 方案APN 資訊，並且刪除後重新匯入 但是AI 回覆錯誤，自行生成了APN: iijmio.jp 這個答案，沒有使用知識庫資料，AI 技能有說明要查詢知識庫後回覆對應的答案 … --- ## [系統語系設定為繁體，但在對話過程中突然無故自動切換為簡體且無法手動更改](https://group.3chat.ai/t/topic/68)
**Author:** [@Willy\_eSIM](https://group.3chat.ai/u/Willy_eSIM)\ **Replies:** 6\ **Last updated:** [May 6, 2026, 4:37am UTC](https://group.3chat.ai/t/topic/68 "2026-05-06T04:37:32Z")
用戶原先設定與溝通語言均為繁體中文，但在對話過程中，系統在未經更改設定的情況下，突然自動切換為簡體中文回覆，且後續無法透過設定改回。 【詳細現象描述】 初始狀態： 用戶語系設定為「繁體中文」，且之前的對話紀錄（約 50 分鐘前）均正… --- ## [Line 智能體轉人工後，用戶收不到訊息](https://group.3chat.ai/t/line/57)
**Author:** [@Willy\_eSIM](https://group.3chat.ai/u/Willy_eSIM)\ **Replies:** 6\ **Last updated:** [May 5, 2026, 12:38pm UTC](https://group.3chat.ai/t/line/57 "2026-05-05T12:38:02Z")
Line 智能體轉人工後，人工在後台接管，但用戶收不到人工傳的訊息 --- ## [操作介面語言沒有跟著帳號設置的語言顯示](https://group.3chat.ai/t/topic/70)
**Author:** [@Willy\_eSIM](https://group.3chat.ai/u/Willy_eSIM)\ **Replies:** 1\ **Last updated:** [May 5, 2026, 12:07pm UTC](https://group.3chat.ai/t/topic/70 "2026-05-05T12:07:46Z")
帳號設置為繁體中文 但是介面語言顯示：簡體中文/英文 --- ## [3Chat Knowledge Base Function User Manual](https://group.3chat.ai/t/3chat-knowledge-base-function-user-manual/10)
**Author:** [@tang.jing](https://group.3chat.ai/u/tang.jing)\ **Replies:** 1\ **Last updated:** [May 5, 2026, 6:43am UTC](https://group.3chat.ai/t/3chat-knowledge-base-function-user-manual/10 "2026-05-05T06:43:28Z")
3Chat Agent Knowledge Base Functionality User Manual Overview The 3Chat Agent Knowledge Base functionality allows yo… --- ## [後台回覆訊息時，直接ctrl+C/ctrl+V](https://group.3chat.ai/t/ctrl-c-ctrl-v/56)
**Author:** [@Willy\_eSIM](https://group.3chat.ai/u/Willy_eSIM)\ **Replies:** 0\ **Last updated:** [April 29, 2026, 2:30am UTC](https://group.3chat.ai/t/ctrl-c-ctrl-v/56 "2026-04-29T02:30:45Z")
請問後台回覆訊息時可以直接貼上複製的截圖嗎？ 現在只能保存截圖到本地後再點擊上傳， 因為客戶發出圖片提問時，客服會需要查看用戶圖片後引導客戶進一步操作 如果可以直接ctrl+C/ctrl+V 會更有效率 --- ## [Connect a LINE Official Account in 3Chat.ai](https://group.3chat.ai/t/connect-a-line-official-account-in-3chat-ai/55)
**Author:** [@3Chat](https://group.3chat.ai/u/3Chat)\ **Replies:** 0\ **Last updated:** [April 26, 2026, 12:00pm UTC](https://group.3chat.ai/t/connect-a-line-official-account-in-3chat-ai/55 "2026-04-26T12:00:54Z")
Overview After connecting your LINE Official Account to 3Chat, messages sent to that account can be received in 3Chat an… --- ## [3Chat.ai × Shopify Installation Guide](https://group.3chat.ai/t/3chat-ai-x-shopify-installation-guide/53)
**Author:** [@3Chat](https://group.3chat.ai/u/3Chat)\ **Replies:** 0\ **Last updated:** [March 6, 2026, 8:44am UTC](https://group.3chat.ai/t/3chat-ai-x-shopify-installation-guide/53 "2026-03-06T08:44:16Z")
3Chat.ai × Shopify Installation Guide Before you start Please make sure: You have a Shopify store admin account with p… --- ## [Create an OAuth Client & Permanent Token](https://group.3chat.ai/t/create-an-oauth-client-permanent-token/50)
**Author:** [@3Chat](https://group.3chat.ai/u/3Chat)\ **Replies:** 0\ **Last updated:** [January 27, 2026, 3:12am UTC](https://group.3chat.ai/t/create-an-oauth-client-permanent-token/50 "2026-01-27T03:12:50Z")
Below is the English translation of your community doc (structure and wording kept consistent, with light polishing for … --- ## [⚫️ How to Connect 3Chat AI to TikTok via ManyChat (Official Standard Ver.)](https://group.3chat.ai/t/how-to-connect-3chat-ai-to-tiktok-via-manychat-official-standard-ver/47)
**Author:** [@bj\_official](https://group.3chat.ai/u/bj_official)\ **Replies:** 0\ **Last updated:** [January 25, 2026, 11:57am UTC](https://group.3chat.ai/t/how-to-connect-3chat-ai-to-tiktok-via-manychat-official-standard-ver/47 "2026-01-25T11:57:51Z")
Abstract: Empower your TikTok account with AI capabilities. Based on the latest 3Chat update, we have streamlined the in… --- ## [🟣 How to Connect 3Chat AI to Instagram via ManyChat (Official Standard Ver.)](https://group.3chat.ai/t/how-to-connect-3chat-ai-to-instagram-via-manychat-official-standard-ver/46)
**Author:** [@bj\_official](https://group.3chat.ai/u/bj_official)\ **Replies:** 0\ **Last updated:** [January 25, 2026, 11:55am UTC](https://group.3chat.ai/t/how-to-connect-3chat-ai-to-instagram-via-manychat-official-standard-ver/46 "2026-01-25T11:55:25Z")
Abstract: Empower your Instagram DMs with AI capabilities. Based on the latest 3Chat update, we have streamlined the int… --- ## [🔵 How to Connect 3Chat AI to Facebook via ManyChat (Official Standard Ver.)](https://group.3chat.ai/t/how-to-connect-3chat-ai-to-facebook-via-manychat-official-standard-ver/45)
**Author:** [@bj\_official](https://group.3chat.ai/u/bj_official)\ **Replies:** 0\ **Last updated:** [January 25, 2026, 11:54am UTC](https://group.3chat.ai/t/how-to-connect-3chat-ai-to-facebook-via-manychat-official-standard-ver/45 "2026-01-25T11:54:45Z")
Abstract: Empower your Facebook Messenger with AI capabilities. Based on the latest 3Chat update, we have streamlined th… --- ## [🟢 How to Connect 3Chat AI to WhatsApp via ManyChat (Official Standard Ver.)](https://group.3chat.ai/t/how-to-connect-3chat-ai-to-whatsapp-via-manychat-official-standard-ver/44)
**Author:** [@bj\_official](https://group.3chat.ai/u/bj_official)\ **Replies:** 0\ **Last updated:** [January 25, 2026, 11:49am UTC](https://group.3chat.ai/t/how-to-connect-3chat-ai-to-whatsapp-via-manychat-official-standard-ver/44 "2026-01-25T11:49:02Z")
Abstract: Empower your WhatsApp Business number with AI capabilities. Based on the latest 3Chat update, we have streamli… --- ## [3Chat User Guide · A must-read for beginners](https://group.3chat.ai/t/3chat-user-guide-a-must-read-for-beginners/43)
**Author:** [@user1](https://group.3chat.ai/u/user1)\ **Replies:** 0\ **Last updated:** [January 19, 2026, 7:20am UTC](https://group.3chat.ai/t/3chat-user-guide-a-must-read-for-beginners/43 "2026-01-19T07:20:11Z")
Welcome to the 3Chat community! This post is a navigation directory for beginners’ guides, helping you quickly find tuto… --- ## [3Chat Channel Overview User Guide – Operation Manual](https://group.3chat.ai/t/3chat-channel-overview-user-guide-operation-manual/42)
**Author:** [@tang.jing](https://group.3chat.ai/u/tang.jing)\ **Replies:** 0\ **Last updated:** [January 14, 2026, 9:28am UTC](https://group.3chat.ai/t/3chat-channel-overview-user-guide-operation-manual/42 "2026-01-14T09:28:38Z")
3Chat Channel Integration & Installation Navigation Welcome to the 3Chat Community! Below is an overview of installati… --- ## [Connect 3Chat to Outlook](https://group.3chat.ai/t/connect-3chat-to-outlook/41)
**Author:** [@tang.jing](https://group.3chat.ai/u/tang.jing)\ **Replies:** 0\ **Last updated:** [January 14, 2026, 8:53am UTC](https://group.3chat.ai/t/connect-3chat-to-outlook/41 "2026-01-14T08:53:25Z")
Quick Setup Guide After logging in to 3Chat, you can configure email via the following path: Channels \> Email \> Mailbox … --- ## [Connect to TikTok](https://group.3chat.ai/t/connect-to-tiktok/40)
**Author:** [@tang.jing](https://group.3chat.ai/u/tang.jing)\ **Replies:** 0\ **Last updated:** [January 8, 2026, 10:01am UTC](https://group.3chat.ai/t/connect-to-tiktok/40 "2026-01-08T10:01:47Z")
You can quickly connect third-party platforms to 3Chat through the following paths: :double\_exclamation\_mark:First, f… --- ## [Connect the WhatsApp channel](https://group.3chat.ai/t/connect-the-whatsapp-channel/39)
**Author:** [@tang.jing](https://group.3chat.ai/u/tang.jing)\ **Replies:** 0\ **Last updated:** [January 8, 2026, 9:59am UTC](https://group.3chat.ai/t/connect-the-whatsapp-channel/39 "2026-01-08T09:59:02Z")
WhatsApp Access Tutorial Official website tutorial Through the 3Chat platform, you can quickly connect WhatsApp with th… --- ## [Important notes to be aware of when binding WhatsApp](https://group.3chat.ai/t/important-notes-to-be-aware-of-when-binding-whatsapp/38)
**Author:** [@tang.jing](https://group.3chat.ai/u/tang.jing)\ **Replies:** 0\ **Last updated:** [January 8, 2026, 9:55am UTC](https://group.3chat.ai/t/important-notes-to-be-aware-of-when-binding-whatsapp/38 "2026-01-08T09:55:38Z")
WhatsApp binding considerations When linking your WhatsApp account to 3Chat.AI, it’s important to note the following to … --- ## [How to bind a Feishu account to 3Chat](https://group.3chat.ai/t/how-to-bind-a-feishu-account-to-3chat/36)
**Author:** [@tang.jing](https://group.3chat.ai/u/tang.jing)\ **Replies:** 0\ **Last updated:** [January 8, 2026, 9:42am UTC](https://group.3chat.ai/t/how-to-bind-a-feishu-account-to-3chat/36 "2026-01-08T09:42:54Z")
Feishu hosting instructions Hosting instructions This system provides Feishu customer service authorization and hosting … --- ## [3Chat.AI Inbox Feature User Guide – Improving Conversations Through Conversation Tagging](https://group.3chat.ai/t/3chat-ai-inbox-feature-user-guide-improving-conversations-through-conversation-tagging/35)
**Author:** [@tang.jing](https://group.3chat.ai/u/tang.jing)\ **Replies:** 0\ **Last updated:** [January 8, 2026, 9:38am UTC](https://group.3chat.ai/t/3chat-ai-inbox-feature-user-guide-improving-conversations-through-conversation-tagging/35 "2026-01-08T09:38:07Z")
Background During interactions between the AI and customers, you can view conversation records in the Inbox. When you f… --- ## [Introduction, Configuration, and Usage of the “Contact Profile” Feature](https://group.3chat.ai/t/introduction-configuration-and-usage-of-the-contact-profile-feature/34)
**Author:** [@tang.jing](https://group.3chat.ai/u/tang.jing)\ **Replies:** 0\ **Last updated:** [January 8, 2026, 9:19am UTC](https://group.3chat.ai/t/introduction-configuration-and-usage-of-the-contact-profile-feature/34 "2026-01-08T09:19:55Z")
Contact Profile Feature Usage Guide In real 3Chat AI implementation scenarios, you can record key information provided … --- ## [3Chat.ai Officially Launches SHOPLINE!](https://group.3chat.ai/t/3chat-ai-officially-launches-shopline/33)
**Author:** [@tang.jing](https://group.3chat.ai/u/tang.jing)\ **Replies:** 0\ **Last updated:** [January 8, 2026, 9:12am UTC](https://group.3chat.ai/t/3chat-ai-officially-launches-shopline/33 "2026-01-08T09:12:36Z")
Get Started in 5 Minutes with a Step-by-Step Guide ZhiYu · SHOPLINE (December 2025) 3Chat.ai has officially launched i… --- ## [3Chat Contact Groups User Guide](https://group.3chat.ai/t/3chat-contact-groups-user-guide/32)
**Author:** [@tang.jing](https://group.3chat.ai/u/tang.jing)\ **Replies:** 0\ **Last updated:** [January 8, 2026, 3:03am UTC](https://group.3chat.ai/t/3chat-contact-groups-user-guide/32 "2026-01-08T03:03:47Z")
Feature Overview Use Segmentation to Enable More Precise AI Customer Service In real-world customer support operations,… --- ## [How to renew the product after it expires? (Subscription/Billing)](https://group.3chat.ai/t/how-to-renew-the-product-after-it-expires-subscription-billing/30)
**Author:** [@tang.jing](https://group.3chat.ai/u/tang.jing)\ **Replies:** 0\ **Last updated:** [December 17, 2025, 3:57am UTC](https://group.3chat.ai/t/how-to-renew-the-product-after-it-expires-subscription-billing/30 "2025-12-17T03:57:45Z")
:pushpin: How to Renew Subscription From the navigation bar, go to Settings → My Subscriptions. In the subscription… --- ## [3Chat Bind to WeChat Work](https://group.3chat.ai/t/3chat-bind-to-wechat-work/29)
**Author:** [@tang.jing](https://group.3chat.ai/u/tang.jing)\ **Replies:** 0\ **Last updated:** [December 17, 2025, 3:53am UTC](https://group.3chat.ai/t/3chat-bind-to-wechat-work/29 "2025-12-17T03:53:30Z")
This tutorial is part of the 3Chat Professional Edition and above. If needed, you can upgrade your subscription. To mana… --- ## [How to Configure WeChat Customer Service?](https://group.3chat.ai/t/how-to-configure-wechat-customer-service/28)
**Author:** [@tang.jing](https://group.3chat.ai/u/tang.jing)\ **Replies:** 0\ **Last updated:** [December 17, 2025, 3:50am UTC](https://group.3chat.ai/t/how-to-configure-wechat-customer-service/28 "2025-12-17T03:50:29Z")
3Chat supports two methods for connecting the WeChat Customer Service channel: Method 1: If you have opened a 3Chat s… --- ## [Connect Facebook Business Account](https://group.3chat.ai/t/connect-facebook-business-account/27)
**Author:** [@tang.jing](https://group.3chat.ai/u/tang.jing)\ **Replies:** 0\ **Last updated:** [December 17, 2025, 3:26am UTC](https://group.3chat.ai/t/connect-facebook-business-account/27 "2025-12-17T03:26:42Z")
3Chat Connect Facebook Business Account Operation Guide By connecting your Facebook Business Account (Facebook Page) to … [Next page](https://group.3chat.ai/latest.md?page=1)