# Email Function Description

**URL:** <https://group.3chat.ai/t/email-function-description/25>\
**Category:** User Guides\
**Created:** [December 17, 2025, 3:18am UTC](https://group.3chat.ai/t/email-function-description/25 "2025-12-17T03:18:16Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![tang.jing](https://avatars.discourse-cdn.com/v4/letter/t/aeb1de/32.png) [@tang.jing](https://group.3chat.ai/u/tang.jing)\
**Post date:** [December 17, 2025, 3:18am UTC](https://group.3chat.ai/t/email-function-description/25/1 "2025-12-17T03:18:17Z")

</div>

# Email Function Description

The 3Chat Intelligent Customer Service supports email integration. By binding different types of email accounts, you can manage and send/receive customer emails from a unified interface, improving communication efficiency

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## Feature Entry

- In the left-side menu bar, select the **“Email”** module.

- Click the **“Connect Email”** button.

- A window will pop up to select your email service provider.

 ![image](https://canada1.discourse-cdn.com/flex032/uploads/x3chatai/original/1X/262cbb9814c6af48893de2b6eb0685be7b41b8c1.png)

 ![image](https://canada1.discourse-cdn.com/flex032/uploads/x3chatai/original/1X/1e1c4a2e0c095c5c024b95fa79ade35ae4105572.png)

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## Supported Email Types

The system supports integration with common enterprise email accounts and third-party email services, including:

- **Enterprise WeChat Email**  
Connect your enterprise WeChat to manage your enterprise email.

- **Feishu Enterprise Email**  
Connect your Feishu enterprise email.

- **NetEase 126 Email**  
Connect your 126 email account.

- **NetEase 163 Email**  
Connect your 163 email account.

- **QQ Email**  
Connect your QQ email account.

- **Microsoft Outlook**  
Connect your Outlook enterprise email.

- **Amazon Email Integration**  
Bind your Amazon seller account’s corresponding email to automate the sending and receiving of orders and customer emails.

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## Connected Email Management

In the email list, you can view:

- **Email Account**

- **Connection Type** (e.g., Feishu Enterprise Email)

- **Port Information** (IMAP/SMTP)

- **Encryption Method** (SSL, etc.)

- **Account Verification Status**

Supported operations:

- **Revalidate**

- **More Settings**

## For detailed email configuration guides

 ![image](https://canada1.discourse-cdn.com/flex032/uploads/x3chatai/original/1X/e8f8e3b3cbb5d8062891fc3d134d20556fac674d.png)