To enable 3Chat Agent to securely call the Open APIs of your external business systems, it is recommended to configure a permanent access token in the “Tool Call” feature to authorize 3Chat to establish a trusted connection with your business system. You can pre-create the required authentication information to make it easier when connecting multiple APIs from the same platform, avoiding repeated creation.
Feature Navigation
3Chat Agent → MCP → Access Authorization
Configuration Steps:
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Log in to the 3Chat backend, and through the navigation at the top, go to the “Access Authorization” page.
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In the top right of the page list, click Create New.
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On the detail page, you need to fill in the authorization title, description, and token information. The token prefix is currently fixed as “Bearer.”
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After filling in the above information, click Save to complete the access authorization creation.
Best Practices:
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It is recommended to name the authorization title using the format: “Authorized Party” + “Purpose”.
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The authorization description should clearly describe the purpose of the authorization, usage method, and validity period.
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A single token should grant only the minimum necessary permissions in the external system to ensure data security.
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Rotate tokens regularly (if supported by the system).