WhatsApp Access Tutorial
Through the 3Chat platform, you can quickly connect WhatsApp with the intelligent customer service system to achieve unified management of multi-channel messages.
Procedure:
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First, follow the guide Configuration that must be done before accessing the channel and make the necessary configurations. After completion, continue to step 2. -
In the menu bar on the left of the background, click:
Channels → Connect to social platforms → Add managed account
Access Notes
Before you log in to WhatsApp, be sure to read the following notes:
Important notes to be aware of when binding WhatsApp
Tips
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Make sure that the WhatsApp account you are connecting to is in good condition and complies with the platform usage policies.
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After accessing, you can view and reply to WhatsApp messages in the 3Chat background to improve customer communication efficiency.
If the channel is not connected after the configuration is completed, please check whether the configuration in Configuration that must be done before accessing the channel has been performed.